Not all that long ago; I discovered a little addin for Outlook; called Xobni.
It’s bloody brilliant. The website bills it as a solution for people “Drowning in Email” – it’s so much more than that. With one click, I can instantly see everything I’ve exchanged with a particular contact; any files, conversations – the whole lot. It picks up information on the contacts from Facebook, LinkedIn; all the stuff like that, and provides a complete profile on that email address.
I receive about 300 emails a day, and Xobni allows me to manage conversations; find previous shared files, and just makes the whole experience so much easier. It’s search is also vastly superior to the somewhat rubbishy one built into Outlook 2003; which is what I use right now.
I guess, in essence, it’s made what I have to do easier and faster; so a big thankyou to whoever had that great idea 